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Newsletters

Call Me The Grinch!

  It’s the season of the work Christmas party, but at the risk of being accused of being Christmas kill-joys, here’s why we think you should think twice before you go. Every January, we receive calls from members being investigated for their alleged misconduct at...

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Do You Use WhatsApp At Work?

  Using WhatsApp and similar messaging services for work is now commonplace but can lead to significant problems. If you use WhatsApp at work, this newsletter contains essential advice. WhatsApp is really useful for sending quick messages, but therein lies the...

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We Don’t Give Up!

  Members could be forgiven for thinking that our work is just about disciplinary cases and grievances at work. It’s true that these two areas produce most of our work; but only just! Affinity recently won a claim in the County Court for a member who had received...

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Whistleblowing

  Predictably we are now receiving more enquiries about whistleblowing or, in the jargon, making a protected disclosure. Why was this predictable? Because over the last 20 years most businesses have swung from well-intended and supportive personnel management to...

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Armed Robberies In Betting Shops

  Recently, a man was arrested following a series of armed robberies in Paddy Power shops in the Birmingham area. It was reported that he was in possession of a gun, a knife and ammunition. As members will be painfully aware, robberies in betting shops are not...

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Cost Cutting At The Expense Of Staff Safety

  It’s clear that, having moved to longer opening hours, Betfred is now seeking to claw back staff costs through its new working hours and mandatory lone working. But it’s equally obvious that the price of that is likely to be the safety and wellbeing of staff....

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Working Hours Pressure On Betfred Staff

  Betfred has announced that it plans to implement new working hours which, for many staff, will result in lone working for a proportion of the day. Shops will be categorised into four bands, which will determine the maximum number of lone working hours per day....

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The Changing Face of Representation

  It’s stating the obvious to say that over the last 30 years the workplace has changed dramatically through a combination of technology and much different employer and employee attitudes. One of the areas affected most has been what used to be personnel, now...

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The Problems With Affordability Checks

  You’ll no doubt know that the Gambling Commission has imposed its largest ever fine on William Hill for allowing new customers to gamble large amounts of money in a very short period of time and for failures to guard against possible money laundering. The...

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Campaigning For Fair Treatment At Work

  Affinity has successfully concluded a longstanding campaign in the financial services industry to improve the working lives of people who work for employers regulated by the Financial Conduct Authority (FCA). Members mostly see the individual advice and...

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Does Your Employer Know You’re Disabled?

  A recent case heard at the Employment Appeals Tribunal (EAT) has highlighted the importance of disabled employees informing their employers of their disabilities. The Equality Act 2010 says that people are disabled if they have a physical or mental impairment...

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Confirm It In Writing!

  “My manager said I could try the new job and if I wasn’t happy with it I could go back to my old role. Now they’re saying that this assurance was never given and that my transfer is permanent.”. I’m sure you won’t be surprised to hear that routinely we receive...

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Silence From The Betting Shops

  At the end of last year, we compiled the results of our recent surveys on violence or threats of violence against staff and unreasonable age verification failures, and presented these to Betfred, Entain, Flutter and William Hill for comment. The results from...

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Betting Shop Violence Survey

  One of the striking things about the betting industry is the apparent disregard for staff welfare shown week in, week out by senior management in the chains. Now, I’m not saying that most line managers think that way but there seems to me to be no doubt that...

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Age Verification Survey Results

  Thank you to all the members who responded to our recent survey on age verification, we had a fantastic response and it has given us a really useful insight into the main problems that need to be addressed. Key Survey Findings Here’s a snapshot of our key...

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Campaigning for Betting Shop Staff

  On the face of it, certainly to outsiders, working for a betting shop is not much different to working anywhere else. But look more closely and the special circumstances of the betting industry are obvious. The betting shops chains meet customer demand that...

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Affinity Newsletters

Affinity’s Newsletters provide you with a regular source of important information that’s easily accessible and understandable.

To receive copies by email simply send your membership number and email address to 24hours@workaffinity.co.uk

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