Have Your Say On Age Verification Proposals

Betting Shop Staff

Following a review of the Gambling Act 2005, the Gambling Commission is conducting a consultation on a series of proposed changes to the requirements it places on gambling businesses.

One of the issues that the Gambling Commission is consulting on is changing its licence conditions and codes of practice (LCCP) to say that licensees should have procedures that require staff to check the age of any customer who appears to be under 25, rather than under 21.

We know that some members face a number of issues when it comes to conducting age verification checks, many of which could be resolved quite easily by employers making some simple changes. We want to include these issues and your views on the proposed changes in our response to the Gambling Commission.

I’d be very grateful if you could spare a few minutes to answer our survey which can be accessed via the following link please:


The survey is confidential and does not ask you for your name. It invites you to name the shop in which you work so that this can be provided to the Gambling Commission, but this is optional.

Please note the survey will close on Monday 2nd October 2023 at 12pm.

Thank you for your assistance.

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