All Members, Call Recording
Banks and ICO Regulations Affinity has raised an issue that affects members across the banking industry with the Information Commissioner’s Office. Whilst this particular concern related too Lloyds Banking Group it has implications industry-wide. The ICO has confirmed...
All Members, Customer Services Role
Lloyds Signals Major Branch Closure Programme In 2021 Lloyds Banking Group, where Affinity has the largest membership of any trade union, is offering grades A and B staff in its three main brands the opportunity to move permanently from branches to work in customer...
All Members, COVID-19, Lockdown Rules
Affinity and Coronavirus Health Protection Regulations In TSB By refusing to change its retail service offering to customers, TSB is breaching the Health Protections Regulations, which put the lockdown rules into law. TSB has so far refused to change its retail...
